Website Migration
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Q: Why should I transfer my website? What does web site migration consist of?
A: When your present web hosting provider can no longer satisfy the requirements of your web site, or when you go through continuous network downtime, or if you are forced to wait for hours for the technical support staff to reply to you, it might be a smart idea to swap your provider, i.e. to move all the files for your websites as well as your databases from your current provider to your new provider. At CloudHosting, we know that this can be difficult & time–consuming. Because of this, we’ll perform all that for you for free!Our experienced technical staff reps will move your site content from your current web hosting provider to us. Our technicians have got plenty of experience with website migration and are able to handle everything – from a normal WordPress–based weblog or Joomla™–powered website, to an extremely elaborate, custom–built app.
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Q: Just how long will it take for my site to be moved over to your platform?
A: We strive to carry out all website migrations as fast as possible. Still, we do not have a set time frame for website migrations. There are various facets that you have to take into account – the mere size of your website and the workload of our web site migration staff, etc. We always try to accomplish each migration in under 48 hours. With smaller–sized websites, our staff typically manages to finish in under 24 hours.
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Q: What data will I need to give to your Website Migration Department?
A: We don’t gather any private data. We’ll require, however, the login info for your old web hosting account along with the name of the website that you would like to migrate.
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Q: You will access sensitive info. How can I be sure that you won’t abuse it?
A: Client privacy is truly one of our main concerns – because of this, both our payment transaction page and our Control Panel login page are secured with enterprise–class SSLs. We use security measures, which include, but are not limited to: physical, electronic and managerial operations to protect the data that we obtain on the Internet. And we’ve got a very detailed and rigid Privacy Policy, which describes the types of information that we gather.
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Q: How about downtime? Will my site be offline?
A: Your website will continue to work just like it did before with your previous web hosting provider. After we are done with the migration, your web site will be configured to work on our web hosting platform and we will alert you to preview it. If everything is functioning properly, all you will need to do is modify the NS resource records corresponding to your domain name. Your website will be migrated over to us without any downtime.
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Q: Will my present hosting provider have to do anything?
A: No. We will never contact your web hosting provider about anything at all. They will not be aware of the web site transfer either.
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Q: Does it matter what platform my present provider is using?
A: We can transfer your site from any web hosting provider or any Linux–driven hosting platform as long as we can get access to the Control Panel and there is File Transfer Protocol access available.The only web sites that we’re unable to transfer are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.
