Support Channels

  • Video Tutorials
  • Video Classes

  • Learn right away the best ways to modify a document or move a database through our collection of step–by–step video guides.

  • F.A.Q.
  • A F.A.Q. Section

  • Learn how to make use of all the areas of the Control Panel by seeing our how to video courses.

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  • Ticketing System
  • A Ticketing System

  • Our technical support staff is available 7 days a week to address all of your questions. You will have a response in no more than one hour after the ticket application.

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Types of Guidance

  • Shared Hosting Support
  • Shared Website Hosting Assistance

  • If you need advice supervising your shared website hosting plans account, or need more resources for your sites, just simply let us know and we’ll give you the most effective solution.

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  • VPS Hosting Support
  • VPS Servers Help

  • If you have issues using your SolusVM administration panel, or with any of the free applications your VPS has been pre–configured with, let us know.

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  • Dedicated Hosting Support
  • Dedicated Servers Help & Support

  • We’ll be on shift night and day to help you out with any given server administration process or to help you change the present setup of your dedicated server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are incredibly user friendly and convenient to use. Nevertheless, if, at any time, you need assistance, you can count on our 24/7 tech support service.
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