Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • In the Control Panel you can find an exhaustive Help section offering multiple educational articles and regularly asked questions. They are compiled by our support team of trained technicians. Simply type in your question and our intelligent software will offer you the best answer.

  • Top quality support service

  • Tutorial Videos

  • We have prepared a selection of step–by–step video tutorials that detailedly explain how you can fix a common issue connected with your shared website hosting plans account. You will find the video lessons in the Help Center section.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • We back up our semi–dedicated servers with a round–the–clock help desk support service and a sixty–minute support ticket response time guarantee. Our qualified techs will be online around the clock to respond to your enquiries and to troubleshoot any problem that you could possibly stumble upon. Just submit a technical support ticket from the Help section and we’ll reply quicker than you can say Jack Robinson.