Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering superior quality support in good time is our high priority, so we back up each shared website hosting plans plan with a 1–hour ticket solution guarantee. The moment you send a ticket or send us an e–mail, our user technical support team will try their best to give the most satisfactory answer to your issue and to give you information in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us any time needed. Our staff of specialists will be online for you 24x7x365 to answer to all your inquiries and to fix any matter that you might have. You can submit a technical support ticket from your Control Panel or drop an e–mail anytime. Moreover, on working days, you are able to call us or work with the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel includes an extensive knowledge base that’s incorporated into all parts. In each area, you will find a Help press button that will load for you a group of step–by–step courses on how to apply a specific element or conduct a particular action. Furthermore, we have produced mini seminar clips so its possible to get a better idea of the Control Panel’s interface.