Although the web hosting service offered by the different companies is relatively identical, each provider has a customized platform with its own tweaks and different ways to execute particular operations. This is the reason why, an extensive knowledge base would be astonishingly helpful both for persons with zero previous experience and for technically trained individuals who will ultimately find out how specific procedures are performed, but will lose valuable time in the meantime. The objective of such a knowledge base is to make the service fast and simple to use, saving users time and effort. The consequence is more content customers, as they can swiftly find the info they’re searching for, and a whole lot less work for the help desk team, because usually the majority of the inquiries and difficulties that customers have got are already enumerated in the knowledge base. On the condition that the articles themselves are adequately written and encompass more things, you will be able to find out more not only about your own account, but also about the hosting service in general.
Extensive Online Documentation in Shared Website Hosting
All shared website hosting plans that we offer come with a detailed knowledge base where you can find everything you need to know with regard to your hosting account. Irrespective of whether you intend to set up a brand new database, to redirect a domain name using an .htaccess configuration file or to set up an email account on your computer or cell phone, you can simply check our step-by-step help articles and all the information that you require will be there. When you go to a given section of the Hepsia hosting Control Panel, you will see articles that are related to the functions that can be accessed through it. In case you want to see the complete archive of articles and get familiar with all the functions that Hepsia offers, or simply to read general information about the hosting service, you can explore the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our utmost best to cover any complication that you might possibly confront, but in case you do not find what you need, you can always get in touch with us, as our technical support staff representatives are available 24x7.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated plans feature detailed online help documentation where you will see info on all the functions that our created-developed Hepsia hosting Control Panel comes with, as well as solutions to different questions and problems that you may experience. All setup guides include in-depth explanations, which means that you will not need to worry about missing something if you intend to export a MySQL database, for instance. The troubleshooting articles cover a range of viable causes of particular issues and the solution for each one of them, so in case you’re not able to send emails even though you have the right settings, for instance, you can swiftly see what the reason could be and rectify the issue with a few clicks of the mouse in your email client. As Hepsia has quite a few features, you’ll be able to find related articles in each and every section. In case you’d like to examine all help articles, click on the Help link, which is located in the upper right-hand corner of the screen.