One of the typical reasons to get a server of your own is that you'll have comprehensive control over the software environment and you can install anything you need. This will permit you to run apps which require certain software in order to be present on the machine, which is not possible with a shared hosting server in which you are able to install software only in the account, but not on a root level. In case you are not very familiar with this kind of matters, nonetheless, you may experience complications because managing a hosting server of your own differs from managing a conventional shared website hosting account. In this light, we offer an upgrade with our server solutions called Installation & Troubleshooting, thus our administrators will be able to handle different tasks which should be done or can resolve various issues that you might encounter.
Installation and Troubleshooting in VPS Servers
The upgrade comes with 1 hour of custom work on your web server, so in case you obtain any of our VPS servers solutions, you can benefit from this service and have our administrators perform various tasks which you cannot do yourself or you simply have no time. They're able to install and set up any piece of third-party software for you if the installation is difficult or they can troubleshoot any program that doesn't perform efficiently for some reason. You'll be able to add the upgrade to your plan as frequently as you want depending on the time needed for a particular task and its complexity. Any remaining time will remain available in your account for the future and you can see how many minutes are left within your billing CP. Our Managed Services upgrade includes half an hour of custom work on your hosting server also, but in case you need more than that, you may always add the Installation & Troubleshooting upgrade with a few mouse clicks through the billing area.
Installation and Troubleshooting in Dedicated Servers
You could add the upgrade to any of the dedicated web hosting plans we offer at any time that you need it. In the event that you need some custom work from our admins just after your hosting server is prepared, you can acquire the upgrade during the server signup process, or if you need something to be carried out later on, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers one hour of work from our admins on your machine, so in the event that you face any issues to install a third-party piece of software or some program gives errors and doesn't work the way it ought to, our professionals shall aid you in a very timely manner. If a task takes less than sixty minutes, the remaining time will be available for future tasks and you'll be able to see it in the billing area. This upgrade is ideal in case you do not have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the thirty minutes custom work it includes.